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10% Off Banggood Coupon Code
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Other Banggood Promo Codes
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Go to banggood.com and paste the code at checkout.
20% Off All Banggood Orders
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I Want to SaveNo thanks, I don't want to save moneyCloseHow to Use a Banggood Discount Code?
To use Banggood coupon codes, just follow these 3 simple steps:
- Click on the cart icon to view your cart.
- When the list of items in the cart is shown, click on the “Proceed to Checkout” button, not the “PayPal Check out” button.
- If you click on the “PayPal Check out” button, it will bring you right away to the PayPal page and ask you to input your PayPal information. It can also let you choose whether you want to pay using a debit or credit card, but it won’t allow you to input any coupon code.
- On the “Checkout” page, input your correct shipping address and make sure to further scroll down and not click on the “Place Order” button right away.
- The photo below shows you that the next step to do is to click on the “Place Order” button. However, if you further scroll down the page, you will find that there is a space provided for you to input any coupon code you may have to earn a discount.
- The photo below shows the lower portion of the page wherein you can see the space provided for you to input a coupon code. Once you’ve input your coupon code, then you can click on the “Place Order” button.
Frequently Asked Questions about Banggood
Does Banggood offer free shipping?
Yes. Banggood offers free shipping to some countries. Check this link to see if your country is included in the list.
How much do I have to pay for shipping?
Shipping costs vary depending on your location, the type of shipping method you pick, and the size and weight of the items to be shipped out. The total shipping cost will be determined and shown in the computation of the total cost to be paid at the checkout page.
How do I save up on shipping costs?
Include all items you wish to purchase in one order so that a single shipping cost will be charged for all the items instead of being charged the “per item” shipping cost.
What should I do when my order status says that it is “out of stock”?
You can either ask for a refund or wait for the item or items to be restocked. Either way, contact customer service to inform them as to which option you prefer.
What do I do when I want to change my address or the address I placed is wrong?
Contact customer service to have the address changed. However, the address can no longer be changed once the items have already been shipped out.
Is it possible to cancel my order?
Orders may be canceled only if they have not yet been processed or the expected shipping date has elapsed and items have not yet been shipped out. In both cases, you can receive a refund for your orders. However, once your order has been processed and shipped out, you may no longer cancel it.
Why didn’t I receive any tracking number for my order?
No tracking number will be sent if the value of your order does not exceed $25 and the shipping method that is chosen is Standard Shipping. If your order does not arrive within the expected delivery date, contact customer service for assistance.
What happens if the status of my order says that it has been delivered but I haven’t received my order?
Double-check the address you have input as the shipping address if it is correct or inquire with your neighbors if they have received your items by mistake. Note that if the shipping company states that the item has been delivered, then Banggood considers the order delivered.
My order has been split shipped, what does this mean?
It means that there are items in your order which are out of stock and so Banggood processed the items which are in stock and delivered the items in advance to your address and the other items which are out of stock will be delivered to you once they are back in stock.
What do I do if there are items in my order which are missing?
Missing items could be because the items were split shipped or you have ordered from different warehouses, explaining why the items did not arrive at the same time. However, if your case does not fall under either of the cases, then contact customer service for further assistance to investigate the matter.
Is it possible to return the item I purchased?
Yes. You can return the item subject to certain conditions, though the refund will not be in the full amount that you have paid for. This is because the shipping cost to and from your location will be deducted from the amount to be refunded.
What do I do if the items I have received is not what I ordered or is damaged?
Contact customer service as soon as possible. Take photos or a short video of the wrong item or damaged item you received and include the order number and the photo of the shipping label.
How do I send a video of the wrong item or damaged item I received?
You can send the video via email as long as the file size does not exceed 50MB. However, if the file size is larger than 50MB, you can upload the video on YouTube and send the link to their customer service.
How do I receive the amount to be refunded?
The amounts will be refunded directly to you through your BGpay account. However, if you prefer that the amount be returned via the original method in which you paid, then go to the BGpay page and click on the “Withdraw” button.
How many days does it take for me to receive a refund?
Refunds can be processed immediately through BGpay. However, if the original mode of payment is chosen as the mode of refund, then it depends on the third party or bank’s processing period.